Thank you for shopping with Nayaro Perfumes. We are committed to delivering your favorite fragrances safely and efficiently. Please review our Shipping Policy below.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders are not processed, shipped, or delivered on Sundays or public holidays.
- During peak seasons, sales events, or promotional periods, processing times may be slightly longer.
Shipping Coverage
We currently ship across India. Delivery availability may vary depending on the serviceability of your location.
Estimated Delivery Time
| Location |
Estimated Delivery Time |
| Metro Cities |
2–5 Business Days |
| Tier 2 & Tier 3 Cities |
3–7 Business Days |
| Remote Areas |
5–10 Business Days |
Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.
Shipping Charges
-
Free Shipping on orders above ₹999.
- A standard shipping fee may apply to orders below the free shipping threshold.
- Shipping charges, if applicable, will be displayed at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive:
- A shipping confirmation email or SMS.
- Tracking details and courier information (where available).
Customers can use the tracking number provided to monitor their shipment status.
Delivery Attempts
Our courier partners may make multiple delivery attempts. If delivery is unsuccessful due to incorrect address details, recipient unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
Nayaro Perfumes shall not be responsible for delays or delivery failures resulting from:
- Incorrect address details.
- Incomplete recipient information.
- Invalid contact numbers.
Damaged or Tampered Packages
If you receive a package that appears damaged, tampered with, or opened:
- Do not accept the package if possible.
- Take photographs of the package.
- Contact our customer support team within 24 hours of delivery.
Claims submitted after this period may not be eligible for review.
Delays Beyond Our Control
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Natural disasters
- Transportation disruptions
- Government restrictions
- Courier service issues
In such situations, we appreciate your patience and understanding.
Lost Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our support team. We will coordinate with the courier partner to investigate and resolve the issue as quickly as possible.
